BEAUTY

THE FAME Lotion

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Member price NZD 35.00
PV 11,400 PV
Product Code L00196
Total
NZD 35.00

* This amount is included G.S.T

Delivery Fee
  1. FREE OVER NZD 140.00
Quantity
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  • Product ratings() are only available. To view detailed reviews, go to ‘My Atomy Mall > My ReviewsMy Reviews
  • Your valuable feedback will be forwarded to our Customer Support Centre. We will strive to provide you with the highest quality service.

Rating 3 / 5

Category
  • Quality
  • 3 / 5
  • Packaging
  • 3 / 5
  • Delivery
  • 3 / 5

Review 1

No. Quality Packaging Delivery Rating Name Date
51134

2677***** 24-03-2021
Review

Delivery > See detail

Delivery Period
  • - Depending on the destination delivery may take 1-3 working days
  • - Orders placed before 8:00 am will be dispatched on the day. After that, orders will be shipped the next day.
  • - Please note that delivery targets are a guide only and we do not guarantee that your item will arrive within the delivery target
  • - For rural addresses in NZ, please allow for an extra 1-2 days for delivery.
  • - Weekends and public holidays are exempt from the delivery period
  • - Expect delays to unexpected weather, out of stockage, incorrect address, etc.
Delivery area
  • - Domestic Only
Delivery Fee
  • Delivery fee is calculated based on the weight of order.
  • Free delivery over NZD 140.00
Delivery Tracking - Go to Shopping mall > My Atomy Mall > Delivery Tracking
Change delivery address - You must contact the customer support centre at info_nz@atomy.kr. You cannot change the shipping address once your order has been shipped.

Payment > See detail

Method of Payment
  • - Credit card
Credit Cards Accepted - Visa / Mastercard

Order Cancellation / Information Change > See detail

Order Cancellation
  • - You can cancel your order except between 8:00~10:30 am NZT at  Shopping mall > My Atomy Mall > Order History.
  • - Orders cannot be cancelled once shipped. You have to go through the return process.
  • - For more inquiries, contact Customer Support Centre.
Payment date - Payment date cannot be changed once the order has been processed

Return / Exchange > See detail

Return & Exchange
  1. If for any reason, you are not satisfied with our products, you may return them within 30 days of purchase, we will fully refund for the products, less applicable bonuses to you on unopened and sellable products.
  2. All products can be returned if they are in the same condition as at the time of purchase including the product packaging or if you found a defect in the product.
  3. If you return an item due to a simple change of mind, we do not refund the shipping cost. If you received it with free shipping, we will refund the amount except for the shipping cost.
  4. The form of the refund will be based on the original form of payment. Instead of a refund, we may choose other alternatives such as a product credit. The return of products may affect your eligibility to receive bonuses and your Mastership, and if bonuses have already been paid on the returned product, then we will recoup your bonuses.
  5. We will exchange the products if the delivery is incorrect or the products are defective for orders purchased directly from us within 30 days from the date of purchase.
  6. You must comply with the following procedures in order to receive a refund or exchange.
    1. You must return the product to us during office hours with the original receipt.
    2. All return delivery cost(if any) must be paid by you unless the product is defected.
    3. Products sent to us without prior our approval will not qualify for a refund or exchange
    4. Procedures may vary in jurisdictions where different requirements are imposed by law
No return/exchange
  1. We cannot accept returns for individual items that belong to a set.
  2. The return date exceeds 30 days from the original purchase date.
  3. The damage is caused by the customer’s conduct.
  4. Consumed or used products cannot be returned.
Application Period for Refund/Exchange - In case of a refund, all distributed commission and mastership will be readjusted accordingly.
Return Request - Fill out the RETURN REQUEST FORM (My Office >Support > Resources) and send it to : info_nz@atomy.kr

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