- Will usually ship within 1-3 business days of receiving payment. Delivery time may vary depending on the area and circumstance.
(unexpected weather, temporary out of stock, unmatched ID number payment, incorrect postal code, etc.)
* Weekend and public holidays will be exempt from shipping period.
|Delivery Fee||- Free home delivery for orders SGD 130.00 and above.
- Less than SGD 130.00 : SGD 10.00 Delivery Fee.
|Shipment tracking||- Go to Shopping mall > Shortcuts > Shipment Tracking|
|Change shipping address||- You must contact the customer support center.|
|Payment methods||- Credit card, Debit card|
|Cards Accepted||- Visa / Master Card / American Express|
- Orders cannot be cancelled once order is complete.
- For more inquiries, call customer support center (+65 6797 9570).
|Return / Exchange||- If for any reason you are not satisfied with our products, all products are returnable within 60 days if the product is in the same condition as when purchased including the product packaging or if you discover the product defects.|
|Product cannot be returned/exchanged if:||
- We cannot accept returns for used products, or for individual items that belong to a set.
- Members cannot return product if:
1. The product exceeded 3 months from the date for purchase.
2. Product is damaged due to the sales rep's responsibility.
3. The value of the product has been reduced due to partial use of product.
4. Wrapping of products which can be duplicated has been damaged.
|Application Period for Refund/Exchange||-The company will exchange or refund if you notify the company within sixty (60) days of the date of purchase.|
- You must return the product to Atomy Distribution Pte. Ltd. during office hours together with the original sales receipt.
- All return shipping cost (if any) must be paid by you.
- Products sent to the company without prior company approval will not qualify fot a refund or exchange and will be returned to you at your expense.
- Procedures may vary in jurisdictions where different requirements are imposed by law.