Eco-bagPrint Product Details
- Depending on the destination, shipping may take 4-8 business days. Delivery time may vary depending on the location and circumstance.
- Weekends and public holidays are exempt from the shipping period.
* Expect delays due to unexpected weather, out of stockage, incorrect postal code, etc.
|Available Shipping||Domestic only|
|Shipping Fee||- Free shipping for orders over $120.|
|Track my order(s)||- Go to Shopping mall > Shortcuts > Track my order(s)|
|Change Shipping Address||- Shipping address cannot be changed once the order has been processed.|
|Method of Payment||- Credit card, Visa Debit|
|Credit Cards Accepted||- Visa / Mastercard / UnionPay Credit Card|
- Personal order cancellation is only available on Atomy web/mobile before 8AM PST
- For centre program order cancellation, members must send an email before 9:30AM PST
- For more inquiries, visit FAQ or contact Customer Support Centre
|Payment date||- Payment date cannot be changed once the order has been processed|
|Return / Exchange||- If for any reason, you are not satisfied with our products, you may return them within 30 days of purchase for an exchange or refund of the product price and applicable tax. All products are returnable if the product is in the same condition as when purchased including the product packaging or if you discover the product defects.|
- We cannot accept returns for used products or for individual items that belong to a set.
1. The return date exceeds 30 days from the original purchase date.
2. The damage is caused by the customer’s conduct.
3. Consumed or used products cannot be returned.
|Application Period for Refund/Exchange||- In case of a refund, all distributed commission and mastership will be readjusted accordingly.|
- Fill out the RETURN REQUEST FORM (My Office >Support > Resources) and send it to : firstname.lastname@example.org