Hand Therapy *1setPrint Product Details
- Depending on the destination, shipping may take 3-7 working days after receiving payment.
- Delivery time may vary depending on the location and circumstance.
- Weekends and public holidays are exempt from the shipping period.
* Expect delays due to unexpected weather, out of stockage, incorrect postal code, etc.
- Please click here to check delivery service area
- For Non Service Area address, our delivery partner will try to arrange alternate way to proceed the delivery, which include pick up from the nearer branch.- No PO box address allowed.
* Shipping fee include 6% SST
|Change Shipping Address||
You may change your shipping address if your order period is as below
Order on weekdays (Monday - Friday)
Order on weekends (Friday - Sunday)
Kindly provide details below to us via email at firstname.lastname@example.org
- Member ID:
You are unable to change the shipping address after the above stated period.
|Method of Payment||Credit Card, Debit Card, Online Banking|
|Credit Cards Accepted||VISA / MASTERCARD|
Due to delivery arrangement concerns, cancellation will be processed if your order period is as bellow.
Order on Monday - Saturday
Order on Saturday - Sunday
Any refund is required 7-21 working days for bank to process.
|Return / Exchange||
- If for any reason members are not satisfied with the products, the members may return them with original receipt within 30 days of purchase. Members are not allowed to return the same type of product, if the product has been returned before.
- Except for food beverage and cosmetic products, all defective products are returnable with the condition that the product is in the same condition as when purchased.
|Product cannot be returned/exchanged if:||
- Returns for used products or for individual items that belong to a set is not available.
- Products cannot be returned if:
1. The product exceeds 30 days from the purchase date.
2. Product is damaged due to member's responsibility.
3. The value of the product has been reduced due to partial use of product.
4. Damage to outside wrapping.
5. Same product type was returned before.
|Application Period for Refund/Exchange||
- The company will exchange or refund if you notify the company within 30 days of the date of purchase.
- In case of a refund, all distributed commission and PV will be readjusted accordingly
- Kindly return the product to Atomy Malaysia Sdn. Bhd. together with the invoice and the return request form.
- All return shipping cost (if any) should be paid by sender.
- Products sent to the company without prior approval from the company will not qualify for a refund or exchange.
- Procedures may vary in jurisdictions where different requirements are imposed by law.