- Depending on the destination, shipping may take 2-7 business days. Delivery time may vary depending on the location and circumstance.
- Weekends and public holidays are exempt from the shipping period.
* Expect delays due to unexpected weather, out of stockage, incorrect postal code, etc.
|Shipping Fee||- FREE OVER $150 ($35 IF OVER $150: AK, HI GU, PR) APO/FPO/DPO Address: $35 Flat rate|
|Track my order(s)||- Go to Shopping mall > Shortcuts > Shipment Tracking|
|Change Shipping Address||- Contact Customer Support Center|
|Method of Payment||- Credit card, Debit card, Bank Deposit, Money Orders|
|Credit Cards Accepted||- Visa / Mastercard / American Express / Discover|
- Orders cannot be cancelled once completed.
- For more inquiries, contact Customer Support Center.
|Return / Exchange / Claim||
|For any defective, damaged during shipment and missing products, please notify our Customer Support Center within 30 days of purchase.||
- We cannot accept returns for used products or for individual items that belong to a set.
- Products cannot be returned if:
1. Product is damaged due to the sales rep's responsibility.
2. The value of the product has been reduced due to partial use of product.
3. Damage to outside wrapping
|Application Period for Refund/Exchange||- In case of a refund, all distributed commission and mastership will be readjusted accordingly.|
- Fill out the RETURN REQUEST FORM (My Office > Support > Resources) and send along with product(s) to:
- Atomy America Inc.